Frequently Asked Questions

Where is your Bank Details for TT Payment ?

You can see our bank details below. Also there is a link to https://www.atakelstore.com/bank-details in payment step.

BANK DETAILS

ACCOUNT NAME : ATAKEL ELEKTRONİK SAN. İÇ VE DIŞ TİC. LTD. ŞTİ.

BANK NAME : GARANTİ BANKASI

ADRESS : Levent Nispetiye Mahallesi Aytar Caddesi No:2 Beşiktaş / Istanbul / Turkey

USD IBAN : TR58 0006 2000 3440 0009 0865 66

EURO IBAN : TR31 0006 2000 3440 0009 0865 67

SWIFT : TGBATRISXXX

USD ACCOUNT : 908 65 66

EURO ACCOUNT : 908 65 67

BRANCH CODE : 344

BRANCH NAME : KAZASKER

What does "Low Price Guaranteed" mean?

We provide the lowest price guarantee based on the prices available on internet.

Is Atakel Store an Authorized APEM Distributor?

Please be aware of the fake sites!!!

https://www.apem.com/int/blog/counterfeit-products-n364

https://www.apem.com/int/sales-network

Can I view all my past orders?

Yes, you can view your order status and order history online.

Will I receive an email confirmation of my order?

Yes, you will receive an email confirmation when your order is submitted and you will also receive an email confirmation which includes the tracker number once your order has shipped.

How to find products?

You can search product codes or keywords to find the product you need. Also you can choose a spesific category or a brand to see their products.

What are the payment methods?

Credit card or bank transfer. Cash is not accepted.

How long does shipping take?

Shipping time depends on the amount of products you order and the area you order from. Shipments are made after the payment. If the products you need aren’t in our stock, to get information about delivery time, please contact [email protected]

Can you help which product to choose?

Yes. When you are not sure about which product to choose in your project, or it is difficult to choose a specification of a product, you can either fill the forms or send an email to [email protected]